How Can We Help?
Find answers to common questions or get in touch with our support team
Purchase Questions
Can I purchase a specific State individually?
Yes you can! All Mindvalley States can be bought individually or as part of a set, with a maximum of 3
units per order for safety purposes.
What is the return policy for Mindvalley States?
We offer a 60-day money-back guarantee from the date of purchase. If you have a product quality complaint,
you can return the unopened product within 60 days and we can offer a refund, but you will be responsible
for the shipping costs. This applies to both US and international customers. Visit
our refund policy page for more details.
Where do you ship?
We currently ship to the United States, Canada, UK, and majority of Europe. Note that we ship from the
USA, so import taxes for your country/region will apply. If you're located outside these regions, please
sign up to our email newsletter where we'll inform you when we expand to new international markets.
How long will shipment take?
For USA customers, shipment will take between 3-8 business days. For international customers, this will be
between 14-21 business days, depending on the country of origin. Note that for international customers,
there will be an import VAT to be paid before release of the package.
How do I track my order?
You will receive update emails with your tracking number, and additionally you can log into your
Mindvalley States account to review your purchases. Please contact the delivery service for tracking
updates.
Who can I contact if I need to change my shipping address?
Note that we want to optimize for as fast as possible delivery, hence our products usually are being sent
for shipping between 1-10 hours after your order. If you want to change your address before the product is
shipped out you can do that free of charge. Please contact customer service by email on
support@mindvalleystates.com . If the product has already shipped there is no guarantee that we will be
able to change your shipping address mid shipment. We will inquire and if it is possible to change with
carrier mid shipment there will be a change of address fee IF POSSIBLE.
What import taxes can I expect in non-USA Countries?
Note that we are shipping from the USA, which means import taxes will apply for your region or country.
Note that import taxes are managed by your own country depending on what is your local policy, and can
unfortunately not be controlled by us. You will be informed about the Import taxes by a delivery partner
when your package has arrived in your country and ready for at-home delivery.
Can I order more than 3 items?
You can only order an amount that is safe for personal use, which is why for your safety we have capped
the amount of products you can purchase in one order to 3.
What if I find some residual powder in one of the bottles?
Residual powder in the bottle is perfectly normal in bottles of pills all throughout the industry, note it
doesn't change the effectiveness or our formulation.
Product Questions
Will they cause dependency long term?
The ingredients in our States formulas are not known to be addictive or cause physical dependence. Unlike
substances that can lead to addiction, our products do not contain any controlled or habit-forming
compounds. The natural nootropic ingredients work by supporting healthy brain function and cognition. They
do not artificially stimulate the brain's reward pathways in ways that could lead to addiction or
dependency. Users can start or stop taking States without experiencing withdrawal symptoms.
Do I need to take the supplements every day?
You don't need to take Mindvalley States every day to see results. The supplements are designed to work
both as-needed and with consistent use, depending on your goals. Some people prefer to use them daily to
maintain a steady state of support, while others only take them when they want to achieve a specific
state. Regular use can enhance the body's response over time, making it easier to access the desired
state.
How long does it take to notice the difference?
Effects vary from person to person, depending on your individual biochemistry. A typical activation time
is 20-30 minutes from ingestion. We recommend approaching your State with a sense of expectation for the
best experience.
What time of day is best for certain States?
We recommend FOCUS for support at work, BLISS for socializing or family time, ZEN for winding down, DREAM
for before bed, and GAZM - well, that's up to you.
Why do some States have 2 or 4 pills as a serving?
To maintain high-quality, effective ingredients at clinical dosages, manufacturers may need to use larger
quantities that can't fit in a single pill, requiring multiple capsules.
Do I do this every day or just when I'm looking to enter a certain state?
Your States Stacks are designed to be used holistically and may take a little planning to go deep into a
certain state. Taking the supplements and doing the meditations regularly will enhance your emotional
intelligence and ability to help control your mood.
What are the exact ingredients?
For full product product label and supplement facts click here.
Can I open the capsules and just take powder form as well?
Any supplements unless otherwise stated can all be opened and consumed, including these.
Does this work for ADHD/Dementia /other illnesses?
Dietary supplements are not intended to diagnose, treat, cure or prevent any disease. If you are under a
physician's care or taking medication, consult with your healthcare professional before using this
product.
How do I download the Mindvalley States App?
You can download the Mindvalley States App in the App or Playstore, and review the link on 'Get The App'
in our website footer. Note the app access will be linked to the account you signed up with to purchase
your product.
I would like to use the Mindvalley States App on another e-mail, how can I transfer it?
The Mindvalley States App access is always given to the e-mail address you used to sign up. Please write
us at support@mindvalleystates.com to request for a transfer your App access to another e-mail address.
Safety Questions
I have a pre-existing health condition, can I still use States?
We will not be providing any medical advice. Please talk to your trusted medical professional before
starting any supplement regimen. If you're concerned about how your condition might interact with new
supplements, please consult your healthcare professional before ordering.
Are there age-related considerations?
States are formulated for consenting legal adults (18 years and older).
What if I experience a negative health effect?
Please contact us immediately at support@mindvalley.com and we prioritize your query to our specialized
team.
How is the quality and safety of Mindvalley States ensured?
• Supplier Selection: We partner with trusted suppliers who adhere to strict quality control measures and
have a track record of providing premium, safe ingredients. Before any ingredient is sourced, we
thoroughly vet suppliers to ensure they meet our stringent criteria for quality and safety. • Ingredient
Testing: Upon receiving ingredients, they undergo rigorous testing in accredited laboratories via 3rd
party testing to verify their identity, purity, and potency. This testing helps us confirm that the
ingredients meet our specifications and are safe and free from contaminants or adulterants. •
Manufacturing Process: Our manufacturing facilities operate in accordance with Good Manufacturing
Practices (GMP) guidelines, which set forth stringent standards for cleanliness, sanitation, and quality
control. Our highly trained staff follows standardized procedures to ensure consistency and reliability in
every batch. • Quality Assurance: Throughout the manufacturing process, we conduct regular quality checks
and inspections to monitor the integrity of our products. This includes visual inspections, in-process
testing, and final product analysis to verify that all specifications are met. • Traceability: Throughout
the manufacturing process, we conduct regular quality checks and inspections to monitor the integrity of
our products. This includes visual inspections, in-process testing, and final product analysis to verify
that all specifications are met. • Adherence to Regulations: Our products comply with all relevant
regulations and standards set forth by regulatory authorities. We stay up to date with the latest
developments in the industry to ensure ongoing compliance and uphold the highest standards of quality and
safety. • Customer Feedback: We value feedback from our customers and take their input seriously. Any
reports of adverse reactions or concerns regarding product quality are thoroughly investigated, and
appropriate actions are taken to address them promptly.
Where can I find the research on the ingredients?
To find research on the ingredients you can explore several reliable sources such as PubMed, Google
Scholar, National Institutes of Health (NIH) as well as our supplement ingredients websites.
I have an allergy, can I take these?
Yes, you can safely use this product! It does not contain allergens like e.g. peanuts and is formulated to
be allergen free. Additionally, our product has undergone rigorous 3rd party testing to verify its safety
and ensure it meets our high quality standards. However if you have any concerns or specific allergies, we
always recommend consulting with your healthcare provider before starting any new supplement.
Can other medications impact absorption?
If you are under a physician's care for a known medical condition or taking medication (especially
antidepressant or anti-anxiety drugs), consult with your healthcare professional before using this
product.
Can I use all 5 States in a day?
All the instructions can be found in the app. Always consult with your healthcare provider. However yes,
as long as you've checked the ingredients of the supplements are okay for dietary requirements you can
activate all 5 states in one day. We'd recommend FOCUS for support at work, BLISS for socializing, ZEN for
winding down, DREAM for before bed and GAZM - well, that's up to you. There is bio individuality in all of
us. Our body is based on what we eat, where we live, our environment around us. We all have different
outcomes based on different supplements we take & encourage you to try multiple states to find what
works best for you when taking these supplements. However please note we will not be providing any medical
advice, please talk to your trusted medical professional before starting and supplement regimen
Other Questions
I have feedback for your product, where do I go?
If you have any suggestions or feedback, please email us at
support@mindvalleystates.com. We
value all customer feedback!
I would like to partner with Mindvalley States, who do I contact?
Please contact us at
support@mindvalleystates.com
with details about your partnership proposal.